Common questions

Is it noisy?

It has a small fan, so you will hear a gentle hum. It is low noise, not silent.

Do I need a wall plug?

No wall plug is included. Use any USB plug you already have, a power bank or a laptop.

Where should I put it?

At bedside height in a dark room, away from other lights. Switch it on at dusk and close the windows on the first night.

How long does delivery take?

12 to 14 business days, anywhere in South Africa. R99 delivery, free on orders from R1,050. See our shipping policy.

Can I return it?

Yes. You can return it within 7 days of delivery, and faulty goods are covered for 6 months under South African consumer law. See our refund policy for the details.